FAQ
We collect some FAQs to help you know better about our company, our capabilities, our products and services.
How long does it take to install ninja course or ropes course?
It depends on the worker quantity and experience. Normally one skilled person can install 20 square meters ninja course or ropes course per day.
Do you provide installation instruction for ninja course or ropes course?
Yes, we have both 2D and 3D drawing and instruction step by step.
How long does the shipping takes?
It depends on the destination port and shipping line capacity. Please tell us your port.
How many containers do I need for ninja course or ropes course?
Approximately 150 square meters ninja course or ropes course can fit into one 40ft container. We will give container type and quantity after confirming your design.
What’s the delivery time?
Average delivery time is 20-30 days. The actual delivery time depends on your ninja course or ropes course size and production capacity.
Can you provide contact and address of your ninja course or ropes course project in my country?
We pay attention to protect our customer privacy, but we can help you to ask if the customer agree with your visit. If yes, then we will give you the contact and address.
What’s the payment method?
T/T, credit card and L/C are available. 30% deposit before production, 70% balance before shipment. If you want other payment method, please check with us at the beginning.
Is the price include shipping, customs clearance and installation?
Normally the ninja course or ropes course price we quote is in FOB Ningbo, not include shipping, customs clearance and installation. If you want those costs, please tell us in advance to add in quotation.
What’s the price of ninja course or ropes course?
The price will be quoted according to your ninja course or ropes course design and requirements.
What’s the age limit for ninja course or ropes course?
Above 6 years old.
What’s the minimum height required for ninja course or ninja course?
The minimum height is 3 meters. If you want various games for ropes course, the height should above 7 meters.
Can we customized the ninja course or ropes course?
Yes, we support customization on structure, color, games and brand logo.
