FAQ
We collect some FAQs to help you know better about our company, our capabilities, our products and services.
How long does the shipping takes?
It depends on the destination, shipping way and shipping line capacity. Please tell us your address with post code.
How many containers do I need for spare and related products?
The spare parts and related products always in small packing volume, so usually go by express. We will give actual packing volume after you confirm the list.
What’s the delivery time?
Average delivery time is 7-15 days. The actual delivery time depends on the spare parts and related products type and production capacity.
Can you send samples before placing the order?
Yes, but different spare parts and related products have different sample costs. Please check with us.
What’s the payment method?
T/T, credit card and L/C are available. 30% deposit before production, 70% balance before shipment. If you want other payment method, please check with us at the beginning.
Is the price include shipping, customs clearance and installation?
Normally we quote the spare parts and related products in FOB Ningbo price, not include shipping, customs clearance and installation. If you want those costs, please tell us in advance to add in quotation.
What’s the price of spare parts and related products?
The price will be quoted according to the attractions you choose. If you have other requirements, price is also different with standard products.
Can we customized the spare parts and related products?
Yes, but different spare parts and related products have different customization. Please check with us.
How long does it take to install attractions?
Different attractions have different installation time. Please check with us.
Do you provide installation instruction for attractions?
Yes, we have both 2D and 3D drawing and instruction step by step.
How long does the shipping takes?
It depends on the destination port and shipping line capacity. Please tell us your port.
How many containers do I need for my attractions?
Different attractions have different packing volumes. We will give container type and quantity after confirming your design.
