FAQ
We collect some FAQs to help you know better about our company, our capabilities, our products and services.
How high should the ceiling be for trampoline park?
In ASTM standard, the minimum ceiling height is 504 inch (around 518.16cm). In EN standard, the minimum ceiling height is 520cm.
How much trampoline equipment can I fit into my building?
Considering reception, party room and other functional areas, we recommend to make 50%-70% of building area to install trampoline park equipment.
Are you able to help install it for an additional fee?
Yes, we can arrange our engineers to help you install trampoline park with additional fee. They are all in rich experience and very hard working.
What is the warranty on the trampoline park equipment?
We provide 1 year warranty on the trampoline park equipment (frame and jumping mat). We do not provide warranty for the springs because it is wearing parts, but we always send 5% springs more as spare parts when you buy the trampoline park.
How quickly could I replace something if it broke?
Usually the springs and trampoline mats are easily wear off. You can order more springs and mats as spare part ship together with trampoline park. Once the spring or mat doesn't work, you can change it immediately.