FAQ
We collect some FAQs to help you know better about our company, our capabilities, our products and services.
What’s the delivery time?
Average delivery time is 20-30 days. The actual delivery time depends on your family entertainment center size and production capacity.
Can you provide contact and address of your family entertainment center project in my country?
We pay attention to protect our customer privacy, but we can help you to ask if the customer agree with your visit. If yes, then we will give you the contact and address.
What’s the payment method?
T/T, credit card and L/C are available. 30% deposit before production, 70% balance before shipment. If you want other payment method, please check with us at the beginning.
Is the price include shipping, customs clearance and installation?
Normally the family entertainment center price we quote is in FOB Ningbo, not include shipping, customs clearance and installation. If you want those costs, please tell us in advance to add in quotation.
What’s the price of family entertainment center?
The price will be quoted according to your design and requirements.
What’s the age limit for family entertainment center?
All ages. But for those amusement equipment with challenges, you should not allow the toddler to play.
What’s the minimum height required?
Usually family entertainment center has the climbing equipment or ropes course, the minimum height should be above 7.5 meters.
Can we customized the family entertainment center?
Yes, we support customization on trampoline park plan, color, games and brand logo.
How long does it take to install indoor playground?
It depends on the worker quantity and experience. Normally one skilled person can install 30 square meters indoor playground per day.
Do you provide installation instruction?
Yes, we have both 2D and 3D drawing and instruction step by step.
How long does the shipping takes?
It depends on the destination port and shipping line capacity. Please tell us your port.
How many containers do I need for my indoor playground?
Approximately 150 square meters indoor playground can fit into one 40ft container. We will give container type and quantity after confirming your design.
