FAQ
We collect some FAQs to help you know better about our company, our capabilities, our products and services.
What’s the delivery time?
Average delivery time is 20-30 days. The actual delivery time depends on the attractions type and production capacity.
Can you provide contact and address of your projects in my country?
We pay attention to protect our customer privacy, but we can help you to ask if the customer agree with your visit. If yes, then we will give you the contact and address.
What’s the payment method?
T/T, credit card and L/C are available. 30% deposit before production, 70% balance before shipment. If you want other payment method, please check with us at the beginning.
Is the price include shipping, customs clearance and installation?
Normally the attractions price we quote is in FOB Ningbo, not include shipping, customs clearance and installation. If you want those costs, please tell us in advance to add in quotation.
What’s the price of attractions?
The price will be quoted according to the attractions you choose. If you have other requirements, price is also different with standard products.
What’s the age limit for attractions?
Different attractions have different age limit. Please check with us.
What’s the minimum height required?
Different attractions have different minimum height. Please check with us.
Can we customized the attractions?
Yes, we support customization on attractions size, color and brand logo.
How long does it take to install family entertainment center?
It depends on the worker quantity and experience. Normally one skilled person can install 30 square meters family entertainment center per day.
Do you provide installation instruction for family entertainment center?
Yes, we have both 2D and 3D drawing and instruction step by step.
How long does the shipping takes?
It depends on the destination port and shipping line capacity. Please tell us your port.
How many containers do I need for my family entertainment center?
Approximately 200 square meters family entertainment center can fit into one 40ft container. We will give container type and quantity after confirming your design.
